Connect
Device services
HAVEN device services

Update and support your HAVEN device.

Connect over USB to install firmware, capture diagnostic logs, and manage integrations.

1
Get connected

Connect your HAVEN device

HAVEN Room Air Monitor

Before you begin

  1. 1Connect the device directly to your computer with a USB data cable.
  2. 2Confirm the device is powered on and close any other app using its USB port.
  3. 3Select the port named “USB JTAG” or “usbmodem” when your browser asks.
Choosing the correct port Look for “USB JTAG” or “usbmodem.” Avoid Bluetooth and unrelated USB devices.
Browser testing Validated in desktop Chrome and Edge. Safari and Firefox are not yet validated.

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